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This website is for the use of FCA authorised mortgage intermediaries only.
You can complete a product switch on behalf of your client under the following circumstances:
Product Switch Eligibility
If your client is looking to switch their current product, they will need to be aware of the following exclusions which will result in their application not proceeding:
Product Switch Exclusions
Further Information
Submitting a Product Switch case
To commence a product switch application, select 'Existing customer' from the broker portal after logging in.
You will be able to accept a 'signatureless' offer on behalf of your client via the web portal.
Please note, valuation indexing will be used in the first instance to generate an estimated valuation.
For further information about the Product Switch process for existing HSBC UK mortgage customers, please take a look at our Frequently Asked Questions.
You can also contact your local BDM or our Broker Support Team on 0345 600 5847 (Monday - Friday 9am to 5pm).
You can complete an Additional Borrowing request on behalf of your client under the following circumstances:
Additional Borrowing Eligibility
If your client is looking to borrow more, they will need to be aware of the following exclusions which will result in their application not proceeding:
Additional Borrowing Exclusions
Further Information
Submitting an Additional Borrowing case
To commence an additional borrowing application, select 'Existing customer' from the broker portal after logging in.
You will be able to accept a 'signatureless' offer on behalf of your client via the web portal.
For further information about the additional borrowing process for existing HSBC UK mortgage customers, please take a look at our Frequently Asked Questions.
You can also contact your local BDM or our Broker Support Team on 0345 600 5847 (Monday - Friday 9am to 5pm).
You can complete a Porting application request on behalf of your client under the following circumstances:
Porting Eligibility
If your client is looking to port their current product, they will need to be aware of the following exclusions which will result in their application not proceeding:
Porting Exclusions
Further Information
Submitting a Porting case
To commence a porting application, select 'Existing customer' from the broker portal after logging in.
For further information about the porting process for existing HSBC UK mortgage customers, please take a look at our Frequently Asked Questions.
You can also contact your local BDM or our Broker Support Team on 0345 600 5847 (Monday - Friday 9am to 5pm).
This website is for the use of FCA authorised mortgage intermediaries only.
If you reproduce any information contained in this website, to be used with or advise clients, you must ensure it follows the FCA's advising and selling standards.
HSBC use cookies to give you the best possible experience on our websites. View our Cookie Policy.